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Privacy Policy
This Privacy Policy (“Policy”) explains how Garren (“we,” “our,” or “us”) collects, uses, discloses, and safeguards your personal information when you visit or make a purchase on our website Garren (the “Website”), use our digital platforms, or otherwise interact with us. By accessing or using our Website or Services, you agree to the collection and use of information in accordance with this Policy.
1. Applicability
This Policy applies to personal information collected by Garren through:
Direct interactions on our Website (including account registration, order processing, and customer support).
Automated technologies (e.g., cookies, web beacons, and other tracking tools).
Third-party interactions when you use our digital platforms, mobile applications, or visit affiliated sites.
This Policy does not apply to information collected by third-party websites or services, and we encourage you to review the privacy policies of those sites.
2. Information We Collect
a. Personal Information
We may collect personal information including, but not limited to:
Contact Details: Your name, email address, phone number, and mailing address.
Payment Information: Credit card details or other payment methods (processed securely via third-party providers).
Account Credentials: Username and password, if you create an account.
Order Information: Purchase history and shipping/billing details.
b. Non-Personal Information
We may also collect non-personal data, such as:
Device Information: IP address, browser type, device type, and operating system.
Usage Data: Pages visited, time spent on the Website, and referring URLs.
Cookies and Tracking Data: See our section on Cookies and Tracking Technologies below.
3. How We Use Your Information
We use your information for the following purposes:
Order Processing and Fulfillment: To process transactions and deliver products.
Customer Support: To respond to inquiries, provide assistance, and manage returns (within a 15-day period).
Personalization and Analytics: To improve our Website and tailor your shopping experience based on browsing and purchase history.
Marketing: To send promotional emails, updates, and offers (with an option to unsubscribe).
Security and Legal Compliance: To safeguard against fraud, ensure data security, and comply with applicable legal requirements.
Business Operations: To analyze trends, conduct research, and manage internal business functions.
4. Disclosure of Your Information
We may share your personal information under the following circumstances:
With Service Providers: Trusted third-party vendors (such as payment processors and shipping companies) who perform services on our behalf.
For Legal Compliance: When required by law, a court order, or governmental request.
Business Transfers: In connection with any merger, sale, or reorganization of our business.
Public or Customer-Directed Disclosures: When you choose to share information on public forums or through product reviews on our Website.
5. Cookies and Tracking Technologies
Our Website employs cookies, pixels, and similar technologies to:
Enhance and personalize your experience.
Analyze Website usage and performance.
Provide targeted advertising and measure marketing effectiveness.
You may manage your cookie preferences through your browser settings; however, disabling cookies may affect your experience on our Website.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our policies. When your information is no longer required, it will be securely deleted or anonymized.
7. Your Rights and Choices
Depending on applicable law, you may have the following rights regarding your personal information:
Access: Request a copy of the personal data we hold about you.
Correction: Update or correct any inaccurate or incomplete information.
Deletion: Request that we delete your personal data, subject to legal restrictions.
Opt-Out: Withdraw consent for marketing communications. (You can use the “unsubscribe” link in our emails.)
Restriction: Request a limitation on the processing of your personal data.
8. Security
We implement industry-standard security measures—including encryption and access controls—to protect your information. While we strive to secure your data, no method of transmission over the Internet is entirely secure. We recommend that you protect your account credentials and promptly notify us of any unauthorized use.
9. Children’s Privacy
Our Website and Services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately for removal.
10. Changes to This Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our Website or Services following any modifications signifies your acceptance of the revised Policy.
11. Shipping and Returns
Shipping: Orders typically ship within 3–15 days, depending on the destination and logistics.
Returns: You may request a return within 30 days from the delivery date, provided the item is unused, in original condition, and with all packaging intact.
By using our Website or Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Please check this page periodically for any updates.
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